Privacy Policy

This Privacy Policy is for www.cotswoldmeatcompany.co.uk and manages the privacy of those using the website. The Policy outlines the different areas where user privacy is concerned, and details the obligations and requirements of the users, the website and website owners. In addition, the way this website processes, stores and protects user data and information is also detailed within this Policy.

The Cotswold Meat Company Ltd. (“the Company”, “us”, “we” or “our”), operates the website cotswoldmeatcompany.co.uk. We may change or add to this Privacy Policy, so encourage users to review it periodically. We use your data to provide and improve our website. By using the website, you agree to the collection and use of information in accordance with this Policy.

Data Collected

Whilst using our website, we may ask you for certain personal data which can be used to contact or identify you (“Personal Data”). Personal Data may include, but isn’t limited to:

  • Email address
  • First name and last name
  • Billing and shipping-related information

Information Collected Automatically


Like many websites, we and our service providers (like Facebook) use cookies, web beacons and other technologies to receive and store certain types of information when you interact with us through your computer or mobile device. Using these technologies helps us recognise you, customise your experience and make relevant marketing messages. Here are some examples of the types of information we collect:

  • Log and device data. When you visit our website, we may automatically record information (“log data”), including information your browser sends whenever you visit our site. This log data may include the web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location.
  • Cookie data. We may use “cookies” (small text files sent by your computer each time you visit our website) or similar technologies to record log data. When we use cookies, we may use “session” cookies (these last until you close your browser) or “persistent” cookies (these last until you or your browser delete them). To help us make emails useful and interesting, we often receive a confirmation when you open email from us if your computer supports such capabilities. You can opt out of receiving emails from us.  Please refer to the Your Choices section below.

How we use your Information?

We may use information we collect about you to:

  • Provide our products and services to you.
  • Perform research and analysis about your use of/interest in our products, services or content; or products, services or content offered by others. We do this to help make our products better and to develop new products.
  • Send you emails about new product features, other news about us, or topics we think would be relevant to you. You may opt out of these at any time (visit the Your Choices section below).
  • Respond to your requests, questions or comments.
  • Inform you about changes in our services, our service offering and other important service-related notices – such as changes to the Privacy Policy or about security or fraud notices.
  • Develop and display content and advertising tailored to your interests, on our products and services on our website and on other websites.
  • Manage our business or perform functions as otherwise described to you at the time of collection.

Sharing & Disclosure

We don’t share your personal information with others, except as indicated within this Policy or when we inform you and give you an opportunity to opt out of having your personal information shared.

We will share your information in the following ways:

  • With third party service providers, agents, or contractors. We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf; or to assist us with providing services to you. We may engage Service Providers to process credit card transactions or other payment methods; or we may engage Service Providers to provide services such as marketing, advertising, communications, infrastructure and IT services; to provide customer service, to collect debts, and to analyse and enhance data (including data about users’ interactions with our service). These Service Providers may have access to your personal or other information in order to provide these functions. In addition, some of the information we request may be collected by third party providers on our behalf. We do not authorise them to use or disclose your personal information except in connection with providing their services.
  • Specifically for analytics providers, we use Google Analytics which is a web analytics service offered by Google which tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/. Google also recommends installing the Google Analytics Opt Out Browser Add-On – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-Out Browser Add-On provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
  • We may use third party Service Providers to show advertisements, which may include targeted advertisements on a third party website after you have visited our website. We and the third party Service Providers use cookies to inform, optimise, measure performance serve ads based on your previous visits to our site. We do not recognise automated browser signals regarding tracking mechanisms, which may include “do not track” instructions. We work with Google AdSense & DoubleClick Cookie Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/.
  • We may provide paid products and/or services within the website. When we do, we use third party services for payment processing (ie. payment processors). We will not store or collect your payment card details. That information is provided directly to our third party payment processors whose use of your personal information is governed by their own privacy notice. The payment processors we work with adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are:

Stripe – Please view their privacy policy here

Paypal – Please view their privacy policy here

  • If we believe disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to enforce applicable terms of use, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or Cotswold Meat Company Ltd. as required by law; or to detect, prevent, or otherwise address, security or technical issues or illegal or suspected illegal activities (including fraud).
  • We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization or similar transaction or proceeding which involves the transfer of the information described in this Policy. In such transitions, customer information is typically one of the business assets transferred or acquired by a third party. In the unlikely event we or substantially all our assets are acquired or enter a court proceeding, you acknowledge such transfers may occur and your personal information can continue to be used as set forth in this Privacy Policy.

Links to Other Sites

We may have links on our website to other websites we don’t operate. If you click on a third party link, you will be taken directly to that website which is governed by its own privacy notice. We strongly encourage you to read their privacy notice. We don’t control that website and assume no responsibility for its content, policies or practices.

Retention

The Cotswold Meat Company Ltd. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (ie. if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Cotswold Meat Company Ltd. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter time, except when the data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Choices & Individual Rights

We aim to take reasonable steps so you can correct, amend, delete or limit the use of your Personal Data. You have the following choices:

  • Email – as previously described, if you don’t wish to receive promotional emails from us, you may opt out at any time.
  • Your browser’s help function should include instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time.

Your Rights under Certain Circumstances

  • To access and receive a copy of the Personal Data we hold about you.
  • To rectify any Personal Data held about you which is inaccurate.
  • To request the deletion of Personal Data held about you.
  • You have the right to data portability for the information you have provided to us. You can request to obtain a copy of this information in a commonly used electronic format so you can manage and move it. We will need to verify your identity before being able to respond to such requests.

Security

We believe we use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorised access, use and modification. No measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.

Our Policy on Children’s Information

Our website isn’t directed to children under 16 years old. If you learn your minor child has provided us with personal information without your consent, please contact us.

Changes to the Policy

We may change this Policy from time to time, and if we do we’ll post any changes on this page. If you continue to visit our website after those changes are in effect, you agree to the revised Policy. If the changes are significant, we may provide more prominent notice or get your consent on the new Policy.

Contacting Us

If you have any questions or comments about this policy, please contact us at .

Email Newsletter

This website operates an email newsletter, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so, but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/people outside of the company operating this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter software. A small fee will be payable. If you would like a copy of the information held on you, please write to the business address at the bottom of this Policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity (this isn’t a comprehensive list). This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated unsubscription system is unavailable, clear instructions on how to unsubscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links; users are advised to adopt caution before clicking any external web links mentioned throughout this website (external links are clickable text/banner/image links to other websites). The owners of this website cannot guarantee or verify the contents of any externally linked website. Users should therefore note they click on external links at their own risk, and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media

Communication, engagement and actions taken through external social media platforms which this website and its owners participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform, respectively. Users are advised to use social media platforms wisely and communicate/engage with them with due care and caution, in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms; and encourage users wishing to discuss sensitive details to contact them through primary communication channels – like by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons they do so at their own discretion, and note the social media platform may track and save your request to share a web page respectively through your social media platform account.

This website and its owners, through their social media accounts, may share web links to relevant web pages. By default, some social media platforms shorten lengthy urls (web addresses). Users are advised to take caution and good judgement before clicking any shortened urls published on social media by this website and its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

How we use Cookies

Cookies are very small text files which are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember your place in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

This website will:

  • Remember what’s in your shopping basket.
  • Remember where you are in the order process.
  • Remember you are logged in and that your session is secure.

The following are not necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting:

  • Functional Cookies – this website will track the pages you visit via Google Analytics.
  • Targeting Cookies – this website will allow you to share pages with social networks, like Facebook. You may be required by the corresponding platform to authenticate to share content.

This website will not share any personal information with third parties.